We may collect account details such as an email address, basic device details such as device name, OS version, app version, and technical metadata required to operate the VPN service safely.
How NexaVPN handles user and device data.
This page explains what information NexaVPN may collect, why it is used, and how users can contact the team with privacy-related questions.
NexaVPN is intended to avoid storing the contents of user traffic. We may retain operational metadata such as connection times, server used, bandwidth usage, and security logs needed for service reliability and abuse prevention.
Collected data may be used to provide VPN access, maintain service stability, prevent abuse, monitor server health, and improve the performance and experience of the app.
If advertising is enabled in the future, third-party providers may process certain data according to their own privacy policies. At that point, NexaVPN will update this page accordingly.
NexaVPN takes reasonable steps to protect data from unauthorized access, misuse, and disclosure. Security practices may evolve as the product grows.
For privacy questions, support requests, or account-related help, contact support@nexavpn.online.